Verification
- How can I provide my documents?
- How long will it take for my documents to be approved?
- Why do I have to provide documents?
- How will I know I need to provide documents?
- What documentation will I need to provide?
- Accepted forms of ID
- I do not have a driver’s licence or passport for Proof of ID, what do I do?
- Proof of ID that we DO NOT accept
- Accepted Proof of Address
- I do not have a utility bill or bank statement for Proof of Address, what do I do?
- Proof of Address that we DO NOT accept
- What happens if I do not provide it when asked?
- Are my documents safe?
- Why was my document rejected?
- How will I know if my documents have been approved?
- I have provided documents in the past, why have I been asked for documents again?
- Will I be able to play whilst my documents are being processed?
- What is a Source of Funds check?
- How and when do you check my Source of Funds?
- General Information
- Why we may need some more information about you
- What information we request?
- How safe is my information?
- Would other operators ask me this?
- What if I do not give you the information/documentation?
- Where can I learn more about the requirements?
- What can I do to help with this process?
- How can I contact you if I have further questions?